Likewise, if you’re using the new NordLynx protocol - learn more about that in our WireGuard article - try switching to OpenVPN. Switch to whichever protocol you’re not using to see if it solves your connection problems. You can then choose between OpenVPN UDP and OpenVPN TCP. There, turn the “choose a VPN protocol and server automatically” setting off. Click the cog icon in NordVPN and go to the “auto-connect” section. If it’s not a server issue, your problem could be a VPN protocol issue. If you’re able to connect, there’s likely a problem with a particular server in the network rather than NordVPN itself.
Try connecting to a different server in the NordVPN app and see if that solves the problem. There’s no shortage of NordVPN servers, and if reinstalling doesn’t do the trick, it’s likely a server issue.
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Right-click it and select “disable,” then after a moment, right-click it again and select “enable.” If that doesn’t solve the problem, you can uninstall the adapter using the Windows Control Panel and reinstall it from the NordVPN website. On the left side, click “change adapter settings” and find the adapter named “TAP-NordVPN Windows Adapter.”
Open the Windows Control Panel and head to the Network and Sharing Center. Reinstalling should fix any TAP adapter issues, but in case it doesn’t, you can restart the TAP adapter. Step 3: Restart or Reinstall the TAP Adapter If that doesn’t solve the problem, fully uninstall NordVPN using the Windows Control Panel and reinstall it from the NordVPN website. Click the cog icon and select “advanced.” From there, click “run diagnostics tools.” When the new window opens, click “reset app.” Thankfully, you don’t need to reinstall the application right away.
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Reinstalling software can solve a world of hurt, so it’s the first thing you should do if you’re experiencing connection problems with NordVPN. If you’re already logged in, click the cog icon in the top-right corner and select “my account.” Ensure the proper account is signed in. If you haven’t signed in yet, NordVPN will show a login screen when you first boot the application. Resubscribe or renew your subscription, and NordVPN should work just fine.Īlso, make sure you’re properly logged in to the NordVPN application. If you don’t have any, that’s your problem. On the dashboard, you’ll see a “my services” section showing any active subscriptions you have. Head to the website here and log in with your credentials.
If you want to learn more about this service, make sure to read our guides on if NordVPN works in China, as well as if NordVPN is safe to use in general. In this guide, we’re going to help you solve why NordVPN is not connecting. As you can see in our NordVPN review, though, even this VPN is not above connection issues, which plague nearly all VPN services. NordVPN is easily one of the best VPN services around, going toe-to-toe with ExpressVPN in a host of our guides, including our best VPN for torrenting and best VPN for Netflix guides.
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